Sales and lead generation services to help your business grow
Responding to leads quickly is essential for sales success. Research shows that responding to a lead within five minutes makes you 9 times more likely to convert that lead than if you wait longer.* That’s where OpenContact can help.
Our sales, bookings and campaign response service ensures every enquiry is answered professionally and promptly, maximising lead generation and giving you the best possible chance of making more sales.
What is sales and lead generation?
Sales and lead generation is when a specialist third-party team manages incoming sales enquiries, campaign responses and bookings on your behalf. This can include web leads, phone calls, requests for quotes and scheduled appointments.
At OpenContact, our agents will:
- Engage prospects warmly and professionally to start the sales conversation
- Qualify enquiries with questions based on your business requirements
- Answer product and service questions with training, knowledge and confidence
- Book appointments, sales calls or demos as required
- Pass qualified leads to your internal team for follow-up and closure
How does OpenContact’s sales, bookings and campaign response service work?
1. Decide when and how you need us
We provide flexible support whether you need help with ongoing enquiries, specific campaigns, high-volume periods or peak seasonal demand. Our agents are available across weekdays, weekends and bank holidays, and we can offer overflow and out-of-hours services too.
2. We integrate with your processes
Our team are trained on your products, pricing, scripts and messaging so they can represent your brand authentically and effectively. We always encourage our agents to experience your products or services first-hand, so they can sell with confidence and credibility.
3. We’ll start responding to enquiries
As leads arrive, our agents engage and qualify them, book appointments, capture necessary details and move them on to the next stage of your sales process. We provide clear insights on enquiry volumes, conversion rates, booking outcomes and campaign performance, helping you refine your sales and marketing strategy.
Need more than just sales and lead gen support? We can help with all aspects of customer services, including email, live chat and inbound call handling. Contact us to arrange a free, no-obligation chat to see how we can help.
