Daniel has been with OpenContact for 11 years and plays a key role in the day-to-day running of the call centre. With a strong focus on people leadership, Daniel is passionate about supporting and developing agents to ensure they deliver a consistently high-quality service to clients and their customers.
He works closely with teams across the business to maintain operational performance while fostering a positive and supportive working environment. Daniel’s hands-on approach and commitment to quality help ensure that both customers and clients receive the high standard of service OpenContact is known for.
