Omni/Multi Channel Support
At OpenContact we never stand still, and our omni/multi channel support is reflective of that.
- Choice - Consumers are demanding, and they always want a choice. Utilising various methods to interact with organisations is something we can help with
- Variety - We can support email, web/live chat and social media responses
- On Brand - Responses are branded to our clients' tone and image
- Quick - Strong industry-leading response times
- Hand-Picked - Our agents are carefully selected to ensure skill level matches the contact medium